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© 2011 Mother's Brewing Company, LLC. All Rights Reserved. | Terms and Conditions

Privacy Policy:

Here’s all the privacy stuff that we’re required to put on our site. If you don’t feel like reading it all, just know that your Mother’s loves you way too much to pass out your private information. That’s just not the way we roll. Cheers!

This Privacy Policy governs the manner in which Mother’s Brewing Company collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.mothersbrewing.com website (“Site”). This privacy policy applies to the Site and all products and services offered by Mother’s Brewing Company.

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users visit our site, register on the site, place an order, subscribe to the newsletter, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, credit card information. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personal identification information, except that it may prevent them from engaging in certain Site related activities.

We may collect non-personal identification information about our Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means connection to our Site, such as the operating system and the Internet service provider utilized and other similar information.

Our site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purpose and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert you when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

Mother’s Brewing Company collects and uses personal information for the following purposes:

To personalize user experience: We may use information in the aggregate to understand how our Users as a group use the services and resources provided on our Site.
To improve our Site: We continually strive to improve our website offerings based on the information and feedback we receive from you.
To improve customer service: Your information helps us to more effectively respond to your customer service requests and support needs.
To process transactions: We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.
To send periodic emails: The email address Users provide for ordering processing, will only be used to send them information and updates pertaining to their order. If User decides to opt-in to our mailing list, they will receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email or User may contact us via our Site.

We adopt appropriate data collection, storage and processing practices and security measures to protect against unauthorized access, alteration, disclosure or destruction of your personal information, username, password, transaction information and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over a SSL secured communication channel and is encrypted and protected with digital signatures. We do not sell, trade, or rent Users personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purpose outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

Mother’s Brewing Company has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed your acceptance of those changes.

Contacting Us:

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Mother’s Brewing Company
www.mothersbrewing.com
PO Box 88
Springfield, MO 65801
417.862.0423
info@mothersbrewing.com

This document was last updated on September 19, 2012

Delivery Method:

We accept Visa, MasterCard & Discover
After your order is approved you will receive a receipt via email
We apologize for the inconvenience, but we cannot ship to FPO, AP & APO, AE boxes due to high security measures
Please note: For orders placed Sunday-Thursday, it may take up to 24 hours before your tracking information from FedEx appears in your email. Orders placed Friday and Saturday up to 48 hours
We do not ship on weekends or holidays
Fed Ex does not ship to PO Boxes, must provide a physical address for shipping
You can expect your order in 7-10 working days (M-F) when using ground shipping
Orders to be shipped to Alaska and Hawaii will be contacted for shipping payment within 72 hours

Return Policy:

All sales are final unless the Brewery made a mistake in fulfilling the order.
We will happily accept exchanges of unworn, unwashed and defective items up to 3 months from the time you receive it please contact the Brewery at 417.862.0423 for prior approval
Shipping is at the expense of the returner unless the Brewery made a mistake in fulfilling the order.